24 hours’ notice is required for all cancellations and reschedules. Last minute appointment changes and no-shows have a major impact on our staff, and will be charged a $35 fee per occurrence. We reserve the right to require prepayment and limit booking access for clients with trouble making it to their appointments.
We also understand that emergencies happen, and try not to penalize clients for unavoidable conflicts like sudden illness, injury, or family emergency. Please use the cancel or reschedule link in your appointment notifications. This will immediately alert the staff of the schedule change.
You may contact us with further information about your need to cancel/reschedule if you would like.
Call/Text: 804-714-7932
Email: book@nimbusmassage.com
Prepayment is always appreciated, but not required, and fully refundable if cancelled with at least 24 hours’ notice.
Thank you for respecting our team’s time and talent.
